Privacy Policy
This Privacy Policy explains how Lukata Solutions ("Lukata," "we," "us") collects, uses, and protects information when you visit LukataSolutions.com or interact with our website assistant.
Information we collect
- Contact details you provide, such as name, email, phone number, and message content.
- Chat inputs you submit through the live demo or embedded widget.
- Usage data such as pages viewed, approximate location, device/browser info, and referral source.
How we use information
- To respond to inquiries and schedule demos.
- To operate, maintain, and improve the website assistant and booking workflow.
- To troubleshoot issues, prevent abuse, and secure our systems.
Chat and booking data
Messages you submit may be processed by our backend services to generate responses and, if enabled for a client deployment, to create booking events in Google Calendar based on configured rules. For the public demo, do not submit sensitive information.
Sharing and disclosures
We may share information with:
- Service providers that help us operate our systems (hosting, analytics, email).
- Legal or safety needs if required to comply with law or protect rights and security.
Data retention
We retain information only as long as needed for the purposes described above, unless a longer retention period is required by law.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure.
Your choices
- You can request access, correction, or deletion of your information by emailing us.
- You can avoid sharing personal or sensitive details in the live demo chat.
Contact
Questions about this Privacy Policy: lukatasolutions@gmail.com